GENERAL

Fine Switchgears (“Fine Switchgears”, “we”, “our”, or “us”) values your trust and is committed to protecting your privacy while you browse or interact with our website at www.fineswitches.com. This Privacy Policy outlines how we collect, process, and protect the information you share with us via the website. Whether you are exploring our product catalog, seeking support, or making purchases, your data is safeguarded with robust and transparent policies.

This Privacy Policy is part of our Terms of Use and governs your access to our website. By visiting or using our site, you agree to the collection and use of information in accordance with this policy. In case of material changes to our practices, we will update this page accordingly.

CONTACT INFORMATION

We welcome your questions or concerns regarding our privacy practices. For all data protection queries, please contact:

sales@fineswitches.com

1800 180 4157 (Toll-Free), 98141 - 40257

Fine Switchgears., 36-39-40 Industrial Area, Phagwara, (144401) Punjab, India

Our team is committed to responding within three business days.

REGISTRATION AND ACCOUNT INFORMATION

To use certain features such as order placement, product tracking, or personalized recommendations, users may be required to create an account. During registration, we collect identifiable information including your name, email address, contact number, and postal address. This data is used strictly to fulfil your requests, improve our services, and manage customer relationships. Fine Switchgears does not sell or rent your personal data to any third party.

INFORMATION COLLECTION AND USAGE

We may collect both personal and non-personal information through your interaction with the website. This includes:

  • Personal data you voluntarily submit (e.g., name, contact details, billing/shipping information)
  • Automatically collected data (e.g., IP address, browser type, device, referral URLs, session data)

This information allows us to personalize content, process transactions, track website performance, and improve your overall browsing experience. In some instances, it is used for internal analytics, customer service improvements, or compliance with legal obligations.

CONTENTS OF YOUR ACCOUNT

All data stored in your user account, such as order history, saved addresses, and product preferences, is retained securely on our servers. For security and integrity, backup copies of your data may exist and remain accessible for a limited duration even after account deletion.

PURCHASING

www.fineswitches.com does not directly provide a purchasing gateway. Upon clicking ‘Buy Now’ on product pages, or on visiting E-store / shop online, you are redirected to our e-commerce website www.fineswitches.com, which has a secured https gateway.

COOKIES AND ANALYTICS

Our website uses cookies—small data files placed on your device—to enhance your browsing experience. These cookies may remember your login credentials, analyze user behavior, or offer personalized product suggestions. We also employ third-party analytics services such as Google Analytics to gather aggregated statistics for performance monitoring. You may disable cookies through your browser settings; however, doing so may affect site functionality.

THIRD-PARTY INTEGRATIONS

We may work with third-party vendors to provide services such as payment processing, logistics, or customer chat. These partners may have access to necessary data to perform their functions but are bound by confidentiality agreements. We are not responsible for the privacy practices of these external services and recommend reviewing their individual privacy policies.

EMAILS, FORMS, AND SURVEYS

When you contact us via email, fill a contact form, or participate in an online survey, the information you provide may be stored for the purpose of processing your request, conducting analysis, or improving customer engagement. Such data is never shared externally for marketing purposes without your explicit consent.

USER OBLIGATIONS

You are expected to use our website responsibly. You agree not to share or submit any content that is false, harmful, defamatory, or violates the rights of others. Fine Switchgears reserves the right to restrict access to users violating these terms or engaging in unlawful activities.

CHILDREN’S PRIVACY

Fine Switchgears does not knowingly collect personal information from individuals under the age of 18. Our website is intended for use by adults. If we learn that a minor has submitted personal data without parental consent, we will take appropriate steps to remove such information from our records.

LEGAL DISCLOSURES

We may be required to disclose your information when responding to legal processes such as court orders, subpoenas, or law enforcement requests. Such disclosure will only occur when we believe in good faith that it is required by law or to protect our legal rights.

SECURITY

We use industry-standard security measures including SSL encryption, firewalls, and secure data storage practices to protect your information. Access to data is limited to authorized personnel. While we implement strong controls, no internet transmission is completely secure; we encourage users to exercise caution and avoid sharing confidential information through unsecured means.

ACCESSING AND UPDATING YOUR INFORMATION

You can log in to your account at any time to review or update the information you have provided. If you wish to delete your account, please email sales@fineswitches.com with your request. Upon verification, we will permanently erase your data within 15 business days, except where retention is necessary for legal or audit purposes.

LINKS TO OTHER SITES

Some pages on our website may link to external sites or services. We are not responsible for the privacy practices or content of those websites. We advise reviewing the privacy policies of any third-party websites you choose to interact with.

SERVICE VALIDITY AND COMMUNICATIONS

Unless specified otherwise, services on our website (e.g., warranties, support) are valid for six months from the date of purchase. All transactional and service-related emails are sent in compliance with local spam laws, and you may opt out of promotional emails at any time.

CHANGES TO THIS PRIVACY POLICY

Fine Switchgears reserves the right to update or amend this Privacy Policy at any time to reflect legal, technical, or business changes. We recommend reviewing this page periodically to stay informed about how we protect your information. Continued use of our website after updates constitutes acceptance of the revised policy.

RIGHTS AND WITHDRAWAL OF SERVICES

Fine Switchgears reserves the right to suspend or withdraw website services at its sole discretion for reasons including misuse, technical upgrades, or policy violations. All actions will be taken in compliance with applicable laws and user notification protocols.

© 2025 Fine Switchgears. All Rights Reserved.

Website: www.fineswitches.com